Refund Policy

1. Service-Based Projects

Payments made for consulting services, software development, implementation, customization, and professional services are generally non-refundable once work has commenced.

2. Training Programs and Webinars

Refund requests may be considered only if submitted before the commencement of the training session or webinar.

Once access to training materials, recordings, or sessions has been provided, refunds will not be granted.

3. Subscription Services

Subscription fees, where applicable, are generally non-refundable for the billing period already commenced.

4. Duplicate Transactions

In case of duplicate payments or accidental multiple transactions, the excess amount will be refunded after verification.

5. Failed Transactions

If payment is deducted but service is not delivered due to technical issues, the transaction will be reviewed and refunded or credited as appropriate.

6. Refund Processing

Approved refunds will be processed through the original payment method within 7–14 business days, subject to banking and payment gateway timelines.

7. Contact

For refund-related requests:

Email: info@vass.co.in

Phone: +91 79076 06844